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Shipping and Refund Policy

Thank you for choosing Khaeda Beauty for your hair care needs. We strive to provide you with the highest quality products and services. Please review our shipping and refund policy carefully to ensure a smooth shopping experience.

Shipping Information:

  • Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
  • Shipping Methods: We currently only offer standard shipping for orders. Shipping costs and delivery times may vary depending on your location and weather conditions. Delivery times range from 4-7 business days.
  • Refund and Return Policy: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, and the product hasn't been manipulated and/or worn/installed, we offer a hassle-free return and refund policy.
  • Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns must be initiated within 14 days of the delivery date.
  • Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

Contact Us:

If you have any questions about our shipping and refund policy or need assistance with a return or exchange, please don't hesitate to contact our customer service team via the form below. We are here to help you!

Khaeda Beauty reserves the right to amend this shipping and refund policy at any time without prior notice. Please check our website periodically for updates.